Terms of Service
1. Acceptance of Terms
By accessing and using Kelvoraxentis's game top-up and digital delivery platforms, you signify that you have reviewed and agree to be bound by these Terms. This agreement constitutes a legally enforceable contract between you and Kelvoraxentis. Should you disagree with any provision, you must refrain from using our services. Any subsequent use following modifications to these Terms will be interpreted as your acceptance of the updated provisions.
2. Nature of Our Services
Kelvoraxentis specializes in digital recharge solutions, supplying in-game currency, points, and virtual goods across a diverse range of supported titles. All transactions are executed based on the account data you supply during checkout. Although we are committed to maintaining seamless service delivery, we do not warrant compatibility with every third-party game platform, nor do we accept responsibility for disruptions originating from such external platforms. Upon order confirmation, transactions are deemed final and irrevocable, with exceptions only as expressly outlined in our Refund Policy. It remains your sole obligation to verify that your game account is properly configured and eligible to receive the purchased virtual content.
3. Your Responsibilities
By using our services, you agree to:
Provide accurate and up-to-date game account details.
Confirm you have the legal right to perform top-ups on the designated account.
Comply with all applicable laws and avoid fraudulent, unlawful, or abusive behavior.
Protect your account credentials and notify us immediately of any suspected unauthorized access.
4. Orders and Delivery
Orders are processed after payment confirmation.
Delivery times vary based on game platform, server status, and network conditions. Delays may occasionally occur.
Once items are credited to your game account, the transaction is complete and cannot be reversed, except in cases of service errors covered by our Refund Policy.
You are fully responsible for providing correct account details. Delivery failures due to incorrect information are not our liability.
5. Prohibited Activities
Users are strictly forbidden from:
Providing false or fraudulent information.
Attempting to disrupt, hack, or gain unauthorized access to our systems.
Using our platform for money laundering, illegal gambling, or other unlawful purposes.
Reselling or transferring purchased virtual items in violation of game publisher terms.
6. Limitation of Liability
To the fullest extent permitted by law, Kelvoraxentis is not liable for:
Delays or errors caused by third-party game publishers or external services.
Losses from inaccurate account information provided by you.
Indirect, incidental, or consequential damages (e.g., lost profits or data).
Technical issues beyond our reasonable control, including server outages or connectivity failures.
Our total liability for any claim arising from these Terms shall not exceed the amount you paid for the specific transaction in question.
7. Force Majeure
We are not responsible for service delays or failures caused by events beyond our control, including natural disasters, war, terrorism, civil unrest, internet outages, or governmental actions that materially affect our operations.
8. Governing Law and Disputes
We encourage you to contact our support team to resolve any issues amicably. If a resolution cannot be reached, disputes shall be governed by the laws of Hong Kong SAR, China, and brought exclusively before its competent courts. You waive the right to participate in class-action claims, to the extent permitted by law.
9. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with a new effective date. It is your responsibility to review them periodically. Continued use after changes constitutes your acceptance of the revised Terms.
10. Contact Us
For questions about these Terms, please contact us at:
Email: service@kelvoraxentis.com